We’d like to alert all users about fraudulent messages falsely claiming lottery winnings.
In these scams, individuals are contacted via phone, email, text, or mail with claims that they’ve won a lottery prize. Unless you receive a direct notification from promo, these messages are not genuine. Scammers often impersonate legitimate organisations to trick recipients. Remember, in New Zealand, Lotto Points purchases and prize notifications are handled securely and directly through authorised channels only.
You should never respond to suspicious messages or share your personal or payment information with unknown senders.
If you’ve encountered a suspected scam, report it to New Zealand’s Consumer Protection agency through the official website or contact the Commerce Commission for further guidance.